5-Day Training Program
Professional Administration Excellence
A 5-Day Hands-On Training Program for Administrative Professionals — covering filing & document management, communication, Microsoft Office tools, customer service, and office management, with hands-on exercises throughout.
Course at a Glance
Day 1 — Foundations
Role, ethics, filing, office equipment, time management, communication.
Day 2 — Office Software
Word, Excel, Outlook, and Teams as tools for daily administrative work.
Day 3 — Customer Service
Handling interactions, complaints, and effective presentations.
Day 4 — Office Management Priority
Policies, meetings, budgets, and integrated Office application use.
Day 5 — Real-World Application
Integrated scenarios, peer review, and continuous improvement.