Brenda's Wholesale Party Supply
You work for a wholesale party supply store. The accounts team has a spreadsheet listing customers, how much they have paid, and how much they still owe. Your job is to automate two things: assign a collection action based on the overdue amount, then visually highlight the rows so the team can see priority accounts at a glance.
The action column (G) should automatically show the required next step for each customer based on their overdue amount. Build a lookup table on the same sheet (suggested: columns I and J), then reference it with VLOOKUP approximate.
The rules
| Amount Past Due | Action |
|---|---|
| Exactly 0 | No action |
| Greater than 0 up to 300 | Call |
| 301 to 500 | Warning letter |
| More than 500 | Legal action |
Build this lookup table on the sheet
Place it in an empty area (e.g. columns I–J). The table uses the lower boundary of each range — VLOOKUP approximate returns the action for the largest boundary that does not exceed the amount.
| Amount (col I) | Action (col J) |
|---|---|
| 0 | No action |
| 0.01 | Call |
| 301 | Warning letter |
| 501 | Legal action |
Formula for the action column
Copy this formula down for all 17 customer rows. The table range is absolute ($I$4:$J$7) so it stays locked as you copy.
| Customer | Amount Past Due | Action |
|---|---|---|
| Bay, Michael | 0.00 | |
| Ricci, Antonio | 475.69 | |
| Bailey, Matthew | 850.98 | |
| Campbell, Andy | 235.17 |
| Action | Count |
|---|---|
| No action | |
| Call | |
| Warning letter | |
| Legal action |
Use the action column as the source for three conditional formatting rules. The formatting should update automatically whenever the action column changes.
=$G4="Call"
=$G4="Warning letter"
=$G4="Legal action"
Whole row (more visual): select the entire data range (A4:G20), use formula rules with
=$G4="Call" — the $ locks the column to G so every cell in the row checks the same action value. This is the technique from Topic 03 Advanced 01.