MS-4019

Transform your everyday business processes with agents

A practical course on transforming everyday business processes with AI agents: understand the foundations of AI, generative models, and Retrieval-Augmented Generation (RAG), and discover how agents orchestrate tools and enterprise data to create measurable business value.

4 Modules 8 Lessons & Labs Hands-on Scenarios & Quizzes

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Module 01

Get started with agents

Introduction to AI, Generative AI & RAG
Practice quiz · Machine Learning in Practice
Module 02

Explore prebuilt Microsoft 365 Copilot agents

Exercise – Use the Analyst agent
Hands-on Lab Exercise
Exercise – Use the Researcher agent
Practice quiz · Hands-on Lab Exercise
Module 03

Build and manage an agent

Exercise – Create a Microsoft 365 Copilot Chat agent
Practice quiz · Hands-on Lab Exercise
Exercise – Create a SharePoint agent
Practice quiz · Hands-on Lab Exercise
Module 04

Share and use agents

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